Understanding industry social graces can help ensure a stress-free day at the spa. Read these over to understand the social graces of your visit.
Scheduling your appointment at Vis-a-Vis couldn’t be more simple! Feel free to schedule your appointment via telephone or the link below:
Telephone: (734) 213-7455Book My Appointment Now!
We are happy to take walk-ins when space is available. As always, we will do all we can to accommodate our guests. However, reservations are very strongly recommended as service availability books up quickly day to day. Please use our online scheduling option for quick and convenient booking or give us a call at (734) 213-7455.
Please Be Prompt
Please arrive at least 10 minutes prior to your scheduled service. Make note of whether your appointment is at our Miller Avenue or First Street location. Both locations are housed in the same building (The McKinley Tech Centre) but have separate entrances. If you are late, we can provide an extension of your scheduled service time only if time is permitting. You will be responsible for the full service fee. See our Locations page for additional details.
Your Choice of Music
If you would like to listen to your own choice of music during your spa services we can make that happen! Please let us know if you would like to personalize your listening experience. We do ask that you refrain from listening to music with explicit content.
Gratuities and Tipping
In appreciation for exceptional service, gratuities may be given at your discretion. A 15% to 20% gratuity is customary. We accept tips via cash and credit card.
Children at Vis-a-Vis
For the convenience of staff and other customers, children are not permitted in waiting areas and treatments rooms unsupervised. However, we are happy to provide spa services to children with written parental permission.
Please keep your cell phones and pagers on silent while in the spa.
Keep Your Valuables with You
We regret that we cannot be responsible for loss or damage of personal articles. Please keep all valuables with you during your appointments.
Special & Medical Considerations
Please advise the Spa Manager or a staff member if you:
- Are pregnant
- Have allergies or sensitivities we should be aware of
- Have high blood pressure or a heart condition
- Are taking any medication
- Have muscle or joint injuries
- Have any injury
- Have had recent surgery including laser or plastic surgery
- Are using Retin-A, Accutane or any photosensitizing or keratolytic medication.
- Any of the above conditions may affect our ability to perform your requested treatment or service. Please be aware that if you are pregnant, have high blood pressure, or a heart condition services that involve the application of heat are not advised.
It is extremely important that we provide an environment that supports both our guests and our beloved team at Vis-a-Vis. Our team is what keeps Vis-a-Vis afloat; we couldn’t do it without them. Our cancellation policy reflects our appreciation of their time, effort, and professionalism. We understand that there are extenuating circumstances and you cannot always cancel an appointment on time. We would never penalize a guest for failing to cancel an appointment because of some kind of emergency, and we’ve created a policy that takes that into account.