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Scheduling your appointmentscheduling

Quick and easy scheduling!

Welcome to Vis-a-Vis! We’re so excited to work with you. We want to make scheduling your appointment as quick and easy as possible. You’re more than welcome to schedule your service with us online, via telephone, or email!

Online Scheduling

Simply click the drop down below and you’re well on you way! Be sure to follow all of the prompts and check that you have received a confirmation email/text for your appointment. Make note of which location your appointment has been scheduled for! You can find more information on our locations below. If you are scheduling multiple appointments or would like to schedule your appointment through our MindBody software, please click here.

SCHEDULE MY APPOINTMENT!

How to schedule your appointment:

1. Select the appointment you’d like to schedule from the drop down
2. Select a date – this will search a seven day range from the date you selected 
3. Press “Search”– If nothing is available when you want to schedule, select a different date range and press “Search” again
4.Once you have located the desired date and time, click the time you’d like and follow the directions to complete the scheduling process!

Please click here if you are looking to schedule multiple services at the same time using our online booking software.

Scheduling Assistance

If you need a little assistance scheduling online, we’re here to help! Click the “scheduling assistance” button below for information on troubleshooting the scheduling process. Sometimes, seamless scheduling is as easy as changing a quick setting in your browser! We hope to make your scheduling experience at Vis-a-Vis as pleasurable as possible.

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Scheduling via Telephone 

If you’d like to call and schedule your appointment, we’d love to help you! 

(734) 213-7455

Our Locations

Our Locations

Be sure to double-check the location of your appointment after scheduling! Both of our locations can be found within the McKinley Tech Centre in Ann Arbor, MI. Our First Street location houses the original Vis-a-Vis Salon & Spa. Our second location (comprised of our Acne Clinic and express services) has an entrance on Miller Avenue. If you have any questions please feel free to give us a call!

Location #1

Vis-a-Vis Salon & Spa
320 Miller Ave. Suite # 171
Ann Arbor, MI
(Street entrance on First Street)

(734) 213-7455

Vis-a-Vis Salon & Spa

Location #2

Petite Suite & Acne Clinic
320 Miller Ave. Suite # 80
Ann Arbor, MI
(Street entrance on Miller Avenue)

(734) 213-7455

Petite Suite & Acne Clinic
Cancellations

Canceling Appointments

When appointments are cancelled with little time to spare, we are often unable to fill those time slots, resulting in lost time and income for our staff. If you need to cancel your appointment, please call our concierge staff and let them know at least four hours prior to your scheduled appointment time. 

Cancellation Policy

We have worked to come up with a fair cancellation policy for our practitioners and guests. Please see our Vis-a-Vis Cancellation Policy page for full terms and conditions. 

*Please understand that by making an appointment you are agreeing to our cancellation policy terms and conditions.

Social Graces

Understanding industry social graces can help ensure a stress-free day at the spa. Read these over to understand the social graces of your visit. 

Scheduling Appointments

Scheduling your appointment at Vis-a-Vis couldn’t be more simple! Feel free to schedule your appointment via telephone or the link below:

Telephone: (734) 213-7455

Book My Appointment Now!

Walk-Ins

We are happy to take walk-ins when space is available. As always, we will do all we can to accommodate our guests. However, reservations are very strongly recommended as service availability books up quickly day to day. Please use our online scheduling option for quick and convenient booking or give us a call at (734) 213-7455.

Please Be Prompt

Please arrive at least 10 minutes prior to your scheduled service. Make note of whether your appointment is at our Miller Avenue or First Street location. Both locations are housed in the same building (The McKinley Tech Centre) but have separate entrances. If you are late, we can provide an extension of your scheduled service time only if time is permitting. You will be responsible for the full service fee. See our Locations page for additional details.

Your Choice of Music

If you would like to listen to your own choice of music during your spa services we can make that happen!  Please let us know if you would like to personalize your listening experience. We do ask that you refrain from listening to music with explicit content.

Gratuities and Tipping

In appreciation for exceptional service, gratuities may be given at your discretion. A 15% to 20% gratuity is customary. We accept tips via cash and credit card.

Children at Vis-a-Vis

For the convenience of staff and other customers, children are not permitted in waiting areas and treatments rooms unsupervised. However, we are happy to provide spa services to children with written parental permission.

Cell Phones

Please keep your cell phones and pagers on silent while in the spa.

Keep Your Valuables with You

We regret that we cannot be responsible for loss or damage of personal articles. Please keep all valuables with you during your appointments. 

Special & Medical Considerations

Please advise the Spa Manager or a staff member if you:

  • Are pregnant
  • Have allergies or sensitivities we should be aware of
  • Have high blood pressure or a heart condition
  • Are taking any medication
  • Have muscle or joint injuries
  • Have any injury
  • Have had recent surgery including laser or plastic surgery
  • Are using Retin-A, Accutane or any photosensitizing or keratolytic medication.
  • Any of the above conditions may affect our ability to perform your requested treatment or service. Please be aware that if you are pregnant, have high blood pressure, or a heart condition services that involve the application of heat are not advised.

Cancellation Policy

It is extremely important that we provide an environment that supports both our guests and our beloved team at Vis-a-Vis. Our team is what keeps Vis-a-Vis afloat; we couldn’t do it without them. Our cancellation policy reflects our appreciation of their time, effort, and professionalism. We understand that there are extenuating circumstances and you cannot always cancel an appointment on time. We would never penalize a guest for failing to cancel an appointment because of some kind of emergency, and we’ve created a policy that takes that into account.

Click here to view full terms and conditions.

Cancellation Fee Chart